Frequently Asked Questions

No, we do not have a minimum order but we do charge a little more for delivery if your order is under £20 (£7.95)

No, we do not require our customers to subscribe, all of our food can be purchased as a one off.

But because we know how addictive pho can be, we offer a 10% discount on regular orders as well as exclusive subscriber benefits. See our FAQ on Subscriptions to learn more.

We deliver across the UK including Northern Ireland.

Some areas, including Northern Ireland are in a 2 day delivery zone, please see the last FAQ for more detail on delivery to these areas.

In order to get our food to you as quickly as possible (we all want pho in a mo!), if you order by 2pm we deliver on the next working day after you placed your order.

For orders over £40 delivery is free. Orders under £40 will incur a £5.95 delivery charge.

Orders to Northern Ireland are charged at £10 under £40 and £5 over £40.

Orders to Isle of Man are charged at £12.50 under £40 and £7.50 over £40.

Firstly, yes we deliver to you!

Our courier partner DPD offers a 2 day service to these areas. We pack the boxes with extra ice for the journey and our boxes keep food fresh for up to 72 hours.

Please note that if you want your order delivered on a specific date, you will need to choose the day in advance for delivery, as our system cannot yet identify these zones in advance.

The following postcodes are in our 2 day delivery zone:

Northern Ireland

Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Our broth is simply heat and serve. Place it in a pan on the hob and heat until simmering or alternatively heat in a microwaveable bowl for 3-4 minutes until bubbling.

Then simply pour to serve.

All of our broth lives in the cupboard unopened and has a shelf life of at least 6 months

Once open either eat it within 3 days or pop it in the freezer and use before the BBE date.

Pho, pronounced “fuh”—not faux, is a traditional Vietnamese noodle soup. It first appeared in Vietnam in the 20th century and became so popular that it is now considered to be the national dish of Vietnam.

There’s some debate over the history of pho. Most people agree it originated around Hanoi in Northern Vietnam. Some say it was adopted from the French beef stew, pot au feu, while others consider it has Chinese influences. No matter where it came from, pho quickly gained popularity as a street food.

After Vietnam was divided in 1954, people who left the Northern region brought pho with them to the South, and over time regional variations of pho emerged.

The name Pho refers to the flat rice noodles the dish it is served with and to really enjoy Pho, it is important to understand what each element brings to the overall dish.

Broth: Traditional pho broth is made from bones and meat simmered slowly with charred onion and ginger for warmth and flavoured with aromatic spices. Whilst not traditional, we have created a vegan broth with the same principles.

Rice noodles: These flat noodles are delicate in texture and usually cooked separately to prevent them from getting mushy.We recommend removing the noodles from cooking when they still have some bite as they will soften further in the broth. For a clear bowl of pho, it is also good to rinse your noodles after cooking to remove the starch.

Protein: The protein of the dish is usually cooked separately and then added on top of the noodles before pouring over the hot broth. The exception to this is very thinly sliced steak which is added raw and cooked by pouring boiling hot broth directly on top.

Toppings: Added after everything else, this is the fun part—you can mix and match toppings to your taste. If sharing the meal, it is fun to set out a pho bar for everyone to make their own bowl.

Pho is pronounced fuh rather than foe. Don’t make the mistake of saying Pho Kits in the correct pronunciation in front of your kids!